Everything was going so well, people were loving your updates and blog posts, then all of a sudden you said something you shouldn’t have. You’ve offended people and now they wont let you forget it. You are in the middle of social media crisis.

What do you do? Delete everything and hide for 12 hours? That probably won’t do much good. Follow these 8 steps steps instead. They will help you manage the process and you might even come out the other end smelling of roses.

Infographic brought to you by 360 Public Relations.

8 Steps to Recover After a Social Media Screw Up