Are you concerned about what people are saying about you online? Want to know how to monitor your online reputation?

Even with the most awesome customer service in the world you will inevitably come across someone with a gripe who wants to air their views online. Knowing how to find those comments, and more importantly how to deal with them, is essential to maintaining your online reputation.

For some guidance take a look at this infographic from Avalaunch.

Scared You’re Being Dissed How to Monitor Your Online Reputation