Has your business received negative reviews? Have you used those negative reviews to your advantage?

A negative review is a golden opportunity to make your business look awesome to the people reading them. It’s your chance to show you are human, that you care what others think, and are willing to go the extra mile to improve.

For guidance using negative reviews to your advantage follow the dos and don’ts in this infographic from ReviewInc.

How to Use Negative Reviews to Make Your Business Look Awesome