Do you encourage customers to leave a review of your services online? Do you show potential new customers reviews to help them make their decision?

If customer reviews don’t form a part of your online strategy you may be astounded to learn that a whopping 97% of consumers say they read reviews about local businesses before making a purchase. What effect is not having any having on your business?

Reach Local highlight the key stats showing the importance of reviews in the infographic below.

Online Customer Reviews Why You Need Them & How to Get Them