Are difficult clients making the day to day running of your business a challenge? Looking for ways to handle them properly without giving them the boot?
Ciplex share their guide to handling challenging clients in this infographic.
Here are the types of client that make the list:
- Mr I’m not really sure what I want
- Mr I assumed that was included
- Mr I needed this done yesterday
- Mr everything’s an emergency
- Mrs we need it tomorrow
- Mr I don’t really care, just do what you want
- Mrs I care so much that it hurts
- Ms I don’t know what I want, but I know it isn’t that
- Mr will this cost extra
- Mr what’s a weekend
- Mrs I hate that colour for no reason
- Mrs wont this take 5 minutes
- Mr / Mrs / Ms decision by committee
- Ms Lurker
- Mrs what you did was great, but now we want something different
Check out the infographic for more detail.
Mark is the Founder and Managing Director of Red Website Design, a low cost web design and internet marketing company based in the UK.