We share 8 social media predictions for 2019 to guide you in this infographic.
Here’s a quick summary:
- From text-first to visual-first: very first
- The rise of ‘Live’
- In the moment consumption rather than pre-packaged content – Ephemeral Content
- Social data – Trust and transparency
- Trade-off between privacy and personalisation – Enhanced customer experience
- AI-driven customer service
- Rise of social TV and vertical videos
- Changing organic reach
Check out the infographic for more detail.