Are you in the process of choosing a new website design company to work with? Want to know the questions you should ask to make an informed decision?

We share a list of questions you need the answers to in this infographic.

We break things down as follows:

  • How much do they charge and what is included?
  • Company information
  • Previous work
  • Their process

Check out the infographic for more detail.

Choosing a Web Design Company: What’s right for you?

One of the biggest milestones a business owner will reach is getting a website. And for that to be a resounding success, you need to choose a web design company.

Choosing a web design company can be a long process. Not least because one simple search for ‘web design company’ will bring you thousands of companies competing for your eyeballs and wallet.

Every single one of these companies will be able to design your website (to some extent, at least) for you. The big question is: what’s right for you? And by this we’re not just talking about budget allocation.

What kind of website are you looking for? And does that web design company you’ve been eyeing up have the portfolio that matches your requirements? Below are a few more questions you’ll need to confront before considering who gets to design your dream website.

What’s included?

Value for money is one of the most important pulling factors for any successful web design company. It’s also something you must consider, especially if your business is fairly young.

In today’s market, balancing website quality with cost will ensure you make a big impact.

Asking web designers to outline what’s included in their packages may seem like an obvious question to ask, but you’ll be surprised at how many business owners get caught out by hidden terms and conditions.

Issues over domain, e-mail registration, and hosting are all crucial talking points. It’s always better to be safe than sorry, so ask for it all in writing.


You’d never pay for a service without knowing what you’re getting into. Web design is no different.

Any credible, talented, and successful web design company will be more than happy to have a dedicated portfolio page on their website.

Not only does this mean they’re serious about satisfying customers – it means you get to know if they’re right for you.


Positive or negative, there’s nothing more powerful than an online review. Testimonials, reviews, and social media posts are all ways in which social proof comes alive.

Asking your prospective web design company for references will mean you get to hear it from real-life customers themselves. Of course, they should list these on their websites themselves.

What do they need from you?

Finally, your web design company needs to know exactly what it is you want. From colour palette to content, interface to images – you know your business better than anyone else.

That’s why it’s important you communicate clearly to the team your requirements and any queries you may have regarding implementing the final design.