Have you received a negative review on Google or social media? Want to know how to respond and create a happy customer?

Housecall Pro share their tips for success in this infographic.

They break things down as follows:

  • The anatomy of a perfect response to a negative review
  • The anatomy of the updated review reply
  • How not to respond to negative reviews

Check out the infographic for more detail.

How to Respond to Negative Online Reviews & Turn it Into a Positive Experience [Infographic]