Has your small business received a negative review online? Want to know how to respond and turn it into a positive experience for you and your customer?
Fundera share their guide to handling online reviews in this infographic.
Here’s who makes their list:
- Faker Frankie
- Repeating Rhonda
- Dramatic Danny
- Illustrative Ian
- Forthright Felicia
- Confused Camille
- Influencer Ivy
- Wanting William
Check out the infographic for more detail.