Are you considering adding a chatbot to your business website? Are you new to the world of chatbots and need help understanding the terminology?

Haptik share the terms you need to know in this infographic.

Here’s what they cover:

  • Chatbots
  • Artificial intelligence
  • Machine learning
  • Natural language understanding
  • Entity extraction
  • Supervised learning
  • Unsupervised learning
  • Deep learning
  • Neural networks

Check out the infographic for more detail.

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The Chatbot Dictionary: 9 Terms & Definitions You Need to Know [Infographic]